Sustainability policies
Our sustainability policies are an integral part of our policy landscape and outline commitments, principles and requirements to assess and address Lindt & Sprüngli’s priority sustainability impacts, risks and opportunities.
While local language translations may be made, the original English versions will remain the only official version.
Business Code of Conduct
Lindt & Sprüngli has defined globally binding principles and guidelines that require all employees and managers to behave in an ethically, legally, and socially responsible manner. These principles and guidelines govern internal co-operation as well as behavior towards customers and external business partners.
Credo
Lindt & Sprüngli is committed to the core values anchored in the company’s Credo: quality, commitment and qualification, customer orientation, social responsibility, and profitability. These principles are key drivers of success for Lindt & Sprüngli. All company policies reflect the content of the Credo.
No-Deforestation Policy
Lindt & Sprüngli recognizes its role and responsibility in addressing commodity-led deforestation in the landscapes we source from. Through our No-Deforestation Policy we set out Lindt & Sprüngli’s aspiration and approach in addressing deforestation in our supply chains.
No-Deforestation Guidelines
While the Lindt & Sprüngli No-Deforestation Policy outlines our strategic commitment towards no deforestation, this document serves as a comprehensive guideline for Lindt & Sprüngli. It further details the methodology and supports adherence to the No-Deforestation Policy.
Environmental Policy
Our Environmental Policy describes the overarching principles of reducing negative impacts our business may have on the environment. The Environmental Policy applies to all manufacturing and distribution subsidiaries of the Lindt & Sprüngli Group.
Health and Safety Policy
Our Health and Safety Policy covers our own workforce and outlines our commitment to comply with applicable laws, regulations, and industry standards, along with our commitment to providing employee training on health and safety matters.
Human Rights Policy
Conducting business in an ethical, legal, and environmentally and socially responsible manner is an integral part of Lindt & Sprüngli’s Guiding Principles. Therefore, with our Human Rights Policy, we implemented a due diligence process aimed at preventing, mitigating, or ceasing adverse human rights and environmental impacts throughout the organization and our supply chain.
Responsible Marketing Policy
We aim to match our high-quality standards with equally high ethical standards. We have therefore established a responsible marketing policy that reflects these values and principles. Our organization is committed to responsible marketing communications, specifically in relation to: 1) advertising to children 2) encouraging responsible consumption, and 3) nutritional transparency.
Speak Up Policy
At Lindt & Sprüngli, we encourage persons to speak up in the instance of non-compliances with our Codes, policies, laws and regulations. The Lindt & Sprüngli Speak Up Policy provides key information on how and when to speak up. The Policy, together with our dedicated Speak Up Line information page, provides additional, detailed information.
Supplier Code of Conduct and Compliance Declaration
Lindt & Sprüngli is committed to conducting its business in an ethical, legal, environmentally and socially responsible manner. We expect similar-principled conduct from everyone with whom Lindt & Sprüngli has commercial dealings. We set out expectations of our suppliers regarding compliance with laws and regulations, corruption and bribery, social and working conditions, and protection of the environment in our Supplier Code of Conduct.
Product Quality and Food Safety Policy
At Lindt & Sprüngli, we create products that bring enjoyment while fulfilling defined quality and food safety requirements, building trust and confidence with every product we offer. This Product Quality & Food Safety Policy outlines commitments and requirements for delivering products that comply with applicable quality, food safety, and regulatory requirements while considering customer and consumer expectations.