Product quality & food safety

As producer of some of the most exquisite chocolates in the world, we accept no compromise when it comes to quality or food safety. Through the Lindt & Sprüngli promise, we have committed ourselves to sustainable behavior along the value chain. We carefully select the most premium ingredients from world-renowned growing regions and process and finish them with perfection.

Product-Quality-Food Safety-Lindt & Sprüngli

The company has appropriate internal and external quality control mechanisms in place. This quality control includes stringent testing processes, conducted on different levels from raw materials to the finished product. Before shipping a product, we need to be convinced that the product lives up to our high standards and is in impeccable condition. During distribution, we make sure our products reach the consumer in the same condition. Therefore, a careful evaluation of the distribution channels that sell Lindt & Sprüngli products and store them is an important part of our quality control system.

There is an entire quality management network engaged in assuring the excellence of Lindt & Sprüngli products along the value chain. The production process is divided into several stages, each with quality standards which a product must fulfill in order to move on to the next stage. The high quality requirements for our rew materials are set out in writing in our product specifications. Chocolate products exceeding specified internal company limits are consequently rejected.

All factories are subject to unannounced annual audits by AIB International. This independent organization has a long-standing reputation for improving food safety in the industry through its standards and audits. In addition to the AIB audits, food safety management systems and quality management systems are deployed at our production facilities.