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Delighting Consumers

In order to remain successful in the long term, we strive to continuously surprise and delight our consumers with innovative, premium chocolate products. We assume a high level of responsibility toward our consumers by ensuring transparent communications, product quality, and product safety.

Transparent and Responsible Communication 

We are committed to communicate transparently and market responsibly. In line with our policy on Responsible Marketing, we specifically avoid advertising to children, encourage responsible consumption, and provide nutritional transparency.

Product Quality and Safety

We have an all-encompassing quality management system and strict requirements for our chocolate. Comprehensive internal and external controls ensure that our chocolate meets our high quality standards all around the world.

Our Main Commitments to Delighting Consumers

Transparent and Responsible Communication

We are committed to not target children in our advertising, encourage responsible consumption, provide transparent nutritional information, and adhere to applicable national and international laws.

Product Quality and Product Safety 

We aim to achieve full and continuous compliance with Lindt & Sprüngli’s quality and food safety standards.