The significance Lindt & Sprüngli attaches to responsible corporate behavior is reflected in different group policies, which define the way Lindt & Sprüngli is doing business.
While local language translations may be made, the original English version will remain the only official version.
Lindt & Sprüngli is committed to the core values anchored in the company’s Credo: quality, commitment and qualification, customer orientation, social responsibility, and profitability. These principles are key drivers of success for Lindt & Sprüngli. All company policies reflect the content of the Credo.
Health and Safety Policy
Lindt & Sprüngli has established clear health and safety guidelines to ensure the wellbeing of the company’s employees worldwide.
Business Code of Conduct
Lindt & Sprüngli has defined globally binding principles and guidelines that require all employees and managers to behave in an ethically, legally, and socially responsible manner. These principles and guidelines govern internal co-operation as well as behavior towards customers and external business partners
Supplier Code of Conduct and Compliance Declaration
Lindt & Sprüngli is committed to conducting its business in an ethical, law-abiding manner. Lindt & Sprüngli expects similar principled conduct of everyone with whom it has commercial dealings. Further, Lindt & Sprüngli strives to continuously improve the sustainability of its operations and products, and encourages its suppliers to participate by adopting sustainable practices in their operations.
Environmental protection is a fundamental aspect of Lindt & Sprüngli’s business processes. Lindt & Sprüngli is committed to integrating environmental considerations into all its business activities. The Environmental Policy is an integral part of Lindt & Sprüngli’s commitment to sustainability.
Responsible Marketing Policy
At Lindt & Sprüngli, we are proud to produce premium chocolate. However, our vision is not just to make the finest products; it is to match our high quality standards with equally high ethical standards in every aspect of our business. We have therefore established a responsible marketing policy that reflects these values and principles. Our organization is committed to responsible marketing communications, specifically towards: 1) advertising to children 2) encouraging responsible consumption, and 3) nutritional transparency.
Human Rights Policy
Conducting business in an ethical, legal, and environmentally and socially responsible manner is an integral part of Lindt & Sprüngli’s Guiding Principles. Therefore, with our Human Rights Policy, we implemented a due diligence process aimed at preventing, mitigating, or ceasing adverse human rights and environmental impacts throughout the organization and our supply chain.
Speak Up Policy
At Lindt & Sprüngli, we encourage persons to speak up in the instance of non-compliances with our Codes, policies, laws and regulations. The Lindt & Sprüngli Speak Up Policy provides key information on how and when to speak up. The Policy, together with our dedicated Speak Up Line information page, provide additional, detailed information.
Lindt & Sprüngli recognizes its role and responsibility in addressing commodity led deforestation in the landscapes we source from. Through our Deforestation Policy we set out Lindt & Sprüngli’s aspiration and approach in addressing deforestation in supply chains.
Lindt & Sprüngli Farming Program
KIT Impact Evaluation Ghana
After ten years of implementation of the Lindt & Sprüngli Farming Program in Ghana, in 2019 the company commissioned the KIT Royal Tropical Institute (KIT) to conduct an impact evaluation of the Program to measure the achievements made and indicate the necessary improvements in order to accelerate reaching the desired impact for farmers, their communities, and the environment.
Lindt & Sprüngli Farming Program: Theory of Change
The Theory of Change describes the rationale of change the Lindt & Sprüngli Farming Program would like to achieve. It links the interventions (inputs) of the Program to the aimed outputs, outcomes, and the long-term impact the Program wants to achieve.
Lindt & Sprüngli Farming Program: Verification Guidance
The Verification Guidance document sets the foundation for the verification in the Lindt & Sprüngli Farming Program. Further, the document contains the minimum requirements the farmers should be able to fulfill after having attended all the training modules.
Lindt & Sprüngli Farming Program: External Assessments Methodology of Earthworm Foundation
The External Assessments Methodology for the Lindt & Sprüngli Farming Program explains the standard procedure for external assessments conducted by the Earthworm Foundation (formerly the Forest Trust) in order to consistently compare achievements and progress in the implementation of the Lindt & Sprüngli Farming Program across countries, suppliers, and years. It also aims to increase transparency regarding the methodology applied during the assessment.