Packaging is a very important and sensitive part of the production chain at Lindt & Sprüngli. Apart from being appealing to the consumer and detailing the contents, its essential function is to protect the valuable chocolate with-in.
In order to avoid costly and environmentally questionable transport and to guarantee fast and flexible delivery, Lindt & Sprüngli sources its packaging material mostly from suppliers located near to the production sites in Europe and the USA. Some decoration items for seasonal and promotional gift items are sourced from manufacturers in Asia. To avoid non-conformities with the Lindt & Sprüngli Supplier Code of Conduct, such as forced labor, child labor, or freedom of association, and to enable Asian manufacturers to implement better working conditions, the Lindt & Sprüngli Supplier Sustainable Practice Program monitors social compliance at the production sites and fosters a progress-oriented approach which supports Asian suppliers in developing their production practices in a sustainable manner.
The Supplier Development Program consists of following four steps to improve supplier sustainability:
We focus on the development of our key suppliers. Therefore, we use the sustainability performance information gathered during on-site assessments as a baseline for improvement. The suppliers are rated with a methodology assessing compliance as well as transparency and engagement. Identified shortcomings as well as the supplier rating of each assessment are discussed with the Lindt & Sprüngli purchasers as well as with the suppliers and are being considered in future purchasing decisions.
With these measures, Lindt & Sprüngli strengthens the integration of sustainability criteria in the packaging procurement process, while aiming at efficiency gains from supplier consolidation. These measures allow Lindt & Sprüngli to focus supplier development activities on fewer key suppliers, to provide incentives for suppliers that show progress in the improvement of working conditions and thus to more effectively develop the sustainability performance of strategic suppliers.