As producer of some of the world’s finest chocolates, we will never compromise on quality or food safety. To guarantee that the products live up to the Lindt & Sprüngli promise, the company has appropriate internal and external quality control mechanisms in place.
This quality control includes stringent testing processes, conducted on different levels from raw materials to the finished product. Only once the company is convinced that a finished product lives up to our high standards and is in impeccable condition does it leave the factory. A careful evaluation of the distribution channels that sell Lindt & Sprüngli products and store them is an important part of our quality control system.
There is an entire quality management network engaged in assuring the excellence of Lindt & Sprüngli products – from raw materials to release of the products to the customer. The production process is divided into several levels, each of which has mandatory quality standards the product must fulfill in order to pass on to the next level. Chocolate products exceeding specified internal company limits are consequently rejected. All manufacturing units are inspected unannounced on an annual basis by an external Food Safety auditor. All Lindt & Sprüngli production sites have repeatedly and successfully passed the audit.
Food safety management systems according to ISO 22000 or FSSC 22000 have been successfully implemented at Lindt & Sprüngli Switzerland, Germany, Italy, France, Austria, USA as well as at Ghirardelli and Caffarel. Quality management systems according to ISO 9000 have been successfully implemented at Lindt & Sprüngli Switzerland, Germany, USA, Italy, France, Austria and Caffarel.